In Windows XP, open the Device Manager (open the Control Panel -> double-click the System icon -> in System Properties dialog box, select Hardware tab -> click Device Manager button).

If you are using a separate sound card, the onboard should be disabled of course! Instruction will vary per motherboard, so you need to follow the instructions in your PC or motherboard manual for this.

If you have an onboard audio card, you need to make sure the onboard audio device is enabled in the Bios.

The best approach is to go through the steps below and check each aspect.

In all cases, it could be an audio configuration problem, but often it is a driver problem. the sound only works on a headset and not on the (monitor) speakers.the sound is not working for internet pages.It is also possible that there is no error, but: The drivers for this device are not installed.Windows Media Player cannot play the file.No wave device that can play files in the current format is installed.Your audio hardware cannot play files like the current file.Typical examples of sound errors in Windows XP are: The media player you are using can give an error, or you can check the Device Manager and see an error on the audio device. In some cases, you will see a concrete error that can help you fix the sound problem in Windows XP. Troubleshoot Sound Problems in Windows XP – Sound Errors Troubleshoot Sound Problems in Windows XP – Sound Errors.

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